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1 .This is Scientific American's 60-Second Tech, I'm Larry Greenemeier. Got a minute?
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2 .Some iPhone users are feeling less satisfied with their devices.
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3 .Android customers, meanwhile, are over their moon for their smartphones.
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4 .In a poll by an outfit called On Device Research of nearly 94,000 U.S.mobile users, the iPhone 5 actually ranked fifth in customer satisfaction behind four different Android models.
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5 .The On Device survey did not seek explanations.
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6 .And Apple still received the highest overall satisfaction rating of any single smartphone maker.
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7 .Nevertheless, Apple looks to have lost its edge in a market the company basically created.
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8 .Perhaps more important: all of the top smartphone models surveyed were 4G capable.
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9 .And wireless companies offering 4G service received higher customer satisfaction ratings than those that didn't.
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10 .Of course, there are relatively few 4G customers.
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11 .Though 4G-connected phones generated 19 times more traffic on average than older phones in 2012, 4G represented less than one percent of all mobile connections.
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12 .How fast that grows will likely depend on the cost of bigger data plans.
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13 .4G speeds make it even easier to blow past a monthly data limit.
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14 .Thanks for the minute, for Scientific American's 60-Second Tech. I'm Larry Greenemeier.
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